This Privacy Policy explains how information is collected, used and disclosed by Copeia1852 with respect to your access and use of our Services through our website and/or our mobile application (together the “Services”). This Privacy Policy doesn’t apply to any third-party websites, services or applications that can be accessed through our Services.
Any information that is collected is subject to the Privacy Policy in effect at the time such information is collected. We may, however, modify and revise our Privacy Policy from time-to-time. If we make any material changes to this policy, we will notify you of such changes by posting them on our website, through our Services or by sending you an email or other notification, and we will indicate when such changes will become effective. By continuing to access or use our Services after those changes become effective, you are agreeing to be bound by the revised Privacy Policy.
We at Copeia1852 are required by law to maintain the privacy of Protected Health Information ("PHI") and to provide you with notice of our legal duties and privacy practices with respect to Personal Health Information and our compliance with the Health Insurance Portability and Accountability Act ("HIPAA").
Information You Provide
We will collect personal information about you from your pharmacy (name, date of birth, email address, credit card information, phone number, prescription information, insurance information and delivery address). When you register for an account, and in order to provide you with the prescription delivery services, you may need to provide us with current allergy information and verify certain personal information that we have already been provided with from your pharmacy (collectively, your “PHI”).
Information We Collect
We collect certain information that your mobile device sends when you use our Services, like a device identifier, user settings, as well as information about your use of our Services.
We also collect certain information that your web browser sends when you visit our website, like the Internet Protocol (IP) address, browser, referring/exit pages and URLs, pages viewed, and other such information about your use of our Services. We use “cookies” to collect this information, which allows us to identify your browser and to improve your use of our Services. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent, however, some features of our Services may not function properly if the ability to accept cookies is disabled.
Information Collected by Others
We may use Google Analytics or other analytics providers to help us understand the use of our Services. These providers will collect the information sent by your mobile device or browser, and their use of that information is governed by their applicable privacy policy.
How We Use the Information We Collect
We use the information we are provided from the Partner Pharmacy to provide our Services, including acceptance of payment for your prescription and facilitating delivery through your local pharmacy. The PHI is also used to personalize and enhance our Services and your experiences when you use our Services, to monitor and analyze usage and trends of our Services, to send you administrative messages regarding the operation and use of our Services, and for any other purpose for which the information was collected.
Information We Share with Others
In order to accept payment and facilitate delivery of your prescription through your local pharmacy, your PHI will be shared with us by your local pharmacy (the “Pharmacy Partner”). The Partner Pharmacy will also use your PHI to fulfill your prescription. From the Partner Pharmacy, we may receive your address, physician’s name, prescription information, insurance information, prescription refill orders, and information on how to handle the processing of payment for your prescription.
Your PHI may be accessed and used by our service providers who are working with us in connection with the operation of our Services (these service providers may have access to your information but only to the extent necessary to perform services on our behalf and are obligated not to disclose that information or use it for any other purposes).
We may share information about you if we are required by law or legal process (such as a subpoena, warrant or court order), if we have to respond to a lawful request from legal authorities to disclose such information, or if we need to enforce or apply this Privacy Policy, our Terms or our other policies.
We may transfer and/or provide information about our users in connection with an acquisition, sale of company assets, or other situation where user information would be transferred as one of our business assets.
Responding to Do Not Track Signals
Our Site does not have the capability to respond to “Do Not Track” signals received from various web browsers.
How to Access Your Information
You can access and modify the information you provided us through your Account. If you completely delete all such information, then your Account will become deactivated and you will not be able to access our Services. If you would like us to delete PHI about you from our system, please contact us with a written request that we delete your PHI from our database. We will use reasonable efforts to honor your request; however, we may retain an archived copy of your information as required by law and/or for record keeping purposes.
Security Measures We Take to Protect Your Information
We employ administrative, physical and electronic measures designed to protect your information from unauthorized access, however, despite these efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. In the event that your PHI is compromised as a result of a breach of security, we will promptly notify you if your PHI has been compromised, as required by applicable law.
Your Rights
When it comes to your PHI, you have certain rights. This section explains your rights and some of our responsibilities to help you.
Get an electronic or paper copy of your medical record
· You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you.
· We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
Ask us to correct your medical record
Request confidential communications
· You can ask us to contact you in a specific way or to send mail to a different address.
· We will say "yes" to all reasonable requests.
Ask us to limit what we use or share
Get a list of those with whom we have shared information
Get a copy of this privacy notice
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
Choose someone to act for you
Your Choices
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
· Share information with your family, close friends, or others involved in your care
· Share information in a disaster relief situation
· Include your information in a hospital directory
In these cases, we never share your information unless you give us written permission:
· Marketing purposes
· Sale of your information
· Most sharing of psychotherapy notes
Our Uses and Disclosures
How do we typically use or share your health information?
We typically use or share your health information in the following ways.
Bill for your services
We can use and share your health information to obtain copays and payment from you.
How else can we use or share your health information?
We are allowed or required to share your information in other ways - usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes.
Help with public health and safety issues
We can share health information about you for certain situations such as:
· Preventing disease
· Helping with product recalls
· Reporting adverse reactions to medications
· Reporting suspected abuse, neglect, or domestic violence
· Preventing or reducing a serious threat to anyone's health or safety
Research
We can use or share your information for health research.
Comply with the law
We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we're complying with federal privacy law.
Respond to organ and tissue donation requests
We can share health information about you with organ procurement organizations.
Work with a medical examiner or funeral director
We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
Address workers' compensation, law enforcement, and other government requests
We can use or share health information about you:
· For workers' compensation claims
· For law enforcement purposes or with a law enforcement official
· With health oversight agencies for activities authorized by law
Respond to lawsuits and legal actions
We can share health information about you in response to a court or administrative order, or in response to a subpoena.
Our Responsibilities
Contact Information
If you have any questions on Copeia1852’s privacy practices or for clarification on anything contained within the Notice, please feel free to contact us!